In order to collect your payment by direct debit, you will need to set up a direct debit mandate with our Customer Service Team. Depending on the anticipated expenditure at your development, you can set up a direct debit instalment plan which will collect your payments monthly over an agreed period.

Additionally, some developments may allow payment by direct debit through a collect in full mandate. This means that the full charge will be collected in one instalment following the invoice being issued.

To cancel your direct debit you will need to contact us directly on 0345 002 4499 and we will be able to action this request for you. If you cancel your direct debit through your bank, we may not be notified in time and may try to collect the payment. A denied payment request may incur additional charges from your bank, so it is recommended that you contact us directly.