There are numerous ways that you can contact RMG Scotland

 

  • Online Chat: Click the ‘Chat with RMG’ button at the top of this page.
  • Email: Send us an email at customerservice@rmgscotland.com
  • Phone: Call our Customer Service Agents at 0345 002 4499.

You can find lots of information you need on our customer portal, RMG Living. With an online account, you can:

  • Check your account information
  • Make payments
  • Track repairs and maintenance
  • Download invoices
  • Access site-specific documentation
  • Receive up-to-date notifications about your property

Access all these features anytime, anywhere by visiting www.rmgliving.co.uk or downloading the app from the App Store or Play Store.

Press Enquiries

For press enquiries, email us at pressenquiries@rmguk.com.

If you’re not a member of the press, please contact us via the Customer Service Centre at customerservice@rmgscotland.com

Alternatively you can write to us at:

Residential Management Group Scotland,
RMG House
Essex Road
Hoddesdon
Hertfordshire
EN11 0DR

 

Solicitor Enquiries Department

If you are selling or buying a property we manage, then your Solicitor can issue contact our Solicitors Enquiries Department via email at sed@rmgscotland.com

New Business Queries

For all New Business enquiries in Scotland, please call Melissa Neilson on 07970 639 768 or email melissa.neilson@rmgscotland.com

Written Statement of Services

In accordance with the Property Factors (Scotland) Act 2011, we have prepared a written statement of services, setting out what clients can expect to receive from RMG Scotland. You can also access our complaints procedure and debt recovery process via the links provided below. To read our full Written Statement of Services click here. To review our Complaints Procedure please click here.

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